1111x Privacy Policy
Our complete commitment regarding how your personal information is collected, used, and kept secure is set out in this policy.
This Privacy Policy applies to users of the 1111x platform. When you register, log in, or use any service on 1111x, you are considered to have voluntarily agreed to this policy. Please also read our Terms and Conditions page to learn about the full rules of use associated with our services.
1111x believes that protecting user privacy is not just a legal obligation — it is a core responsibility. That is why we maintain complete transparency about the scope, purpose, and security measures surrounding the information we collect.
1 Scope of Information Collection
When you open an account on 1111x and during subsequent use of our services, we may collect the following types of information:
1.1 Identity Information
- Full name, date of birth, and national ID / passport number (for age verification).
- Email address and mobile number.
- Permanent address.
1.2 Financial Information
- Transaction details via bKash, Nagad, Rocket, Upay, or bank transfer.
- Deposit and withdrawal history.
- Wallet number or bank account details (the full number is not stored — only the necessary portion).
1.3 Technical Information
- IP address, browser type, and device information.
- Login time, session duration, and gameplay activity.
- Information collected from cookies and local storage (see Section 6 for details).
1.4 Communication Information
- Records of conversations with customer support via live chat and email.
- Details of complaints, feedback, or support tickets.
2 Purpose of Information Collection
1111x collects and processes user information only for specific and legitimate purposes. These purposes are:
- Completing account registration and verifying identity.
- Processing transactions related to deposits, withdrawals, and bonuses.
- Ensuring platform security and preventing fraudulent activity.
- Providing customer support, resolving issues, and urgent account-related communications.
- Analyzing gameplay patterns to ensure responsible gambling and providing assistance when needed.
- Complying with applicable laws and regulations.
- Improving service quality and refining user experience.
Before using your information for any purpose beyond those listed above, we will obtain your explicit consent.
3 Security Measures for Your Information
To keep your information secure, 1111x maintains multiple layers of technical and organizational security measures:
- SSL Encryption: All data transmission is secured through 256-bit SSL encryption. No third party can read or alter this data.
- Secure Servers: User data is stored in protected data centers where unauthorized access is strictly controlled.
- Two-Step Verification (OTP): OTP-based verification is used for sensitive actions such as login and withdrawal.
- Staff Access Controls: Only authorized staff may access personal data, and only as required for specific job functions.
- Regular Security Audits: Our systems and infrastructure undergo regular security reviews.
However, complete security over the internet cannot be guaranteed. You are therefore advised not to share your account password with anyone, and to notify our support team promptly if you notice any suspicious activity.
4 Sharing Information with Third Parties
1111x never sells your personal information or shares it with third parties for advertising purposes. Information may be shared only in the following limited circumstances:
4.1 Service Providers
We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfer), identity verification, and technical support. These partners receive only the information necessary for the specific task and are contractually bound to uphold our privacy standards.
4.2 Legal Obligations
Information may be disclosed to fulfil court orders, lawful requests from investigative authorities, or requirements under applicable law. In such cases, we will provide only the minimum information necessary.
4.3 Fraud Prevention
To protect platform security and prevent money laundering and fraud, necessary information may be provided to relevant authorities in specific circumstances.
5 Data Retention Period
1111x retains your information for as long as your account is active and for as long as required to fulfil applicable legal obligations. Even after an account is closed, financial transaction records may need to be kept for a defined period.
Once the retention period ends, data is securely deleted or anonymized so that no individual can be identified from it.
6 Cookies and Tracking Technologies
Cookies and similar technologies are used on the 1111x website. Cookies are small text files stored in your browser that help improve the site's functionality.
6.1 Essential Cookies
These cookies are needed to maintain login sessions, store security tokens, and remember your preferred language. Without them, the site will not function properly.
6.2 Performance Cookies
Anonymous statistical data is collected to understand which parts of the site users visit most. This data cannot be used to identify any individual.
6.3 Cookie Controls
You can delete cookies or stop accepting new ones at any time through your browser settings. However, disabling essential cookies may prevent some site features from working.
7 Your Rights
As a 1111x user, you have the following rights regarding your personal information:
- Access: You may request to know what information we hold about you.
- Correction: You may request that incorrect or incomplete information be corrected.
- Deletion: In certain circumstances you may request that your information be deleted — however, some information may need to be retained due to legal obligations.
- Objection to Processing: You may object to your information being used for marketing purposes.
- Data Portability: You may request a copy of your information in a specific format.
To exercise any of these rights, please contact us at the address given below. We will respond to your request within 30 days.
8 Protection of Minors
1111x strictly prohibits registration and use of its services by anyone under the age of 21. We verify age at the time of registration, and if any user is found to be below this age limit, their account will be closed immediately and any collected data will be deleted. We do not knowingly collect or retain any information from minors.
For more detailed guidance on responsible gambling, please visit our Responsible Gaming page.
9 Changes to This Policy
1111x may update this Privacy Policy from time to time. If any significant changes are made, we will inform you via your registered email or through a site notification. Continuing to use the site after changes have been made will be taken as your agreement to the updated policy.
The date of any changes will always be noted at the top of this page under "Last Updated". You are advised to read the latest version before using the site. To understand the full terms of our service, see the Terms and Conditions page. For answers to common questions, you may also visit our Frequently Asked Questions (FAQ) page.
10 Contact Information
If you have any questions, objections, or requests regarding this Privacy Policy, please get in touch with us. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.